“Before Innovative Billing Solutions, our busy seven physician practice was overburdened with our old credit card machines. Now our business performance is exceptionally better with seven new card readers in our home and satellite offices. We are able to process payments from any of seven computers. Taking payments in the business office makes it easier to keep current on collections, payment plans and even website payments.
Every transaction, whether cash, check or charge, is collected and summarized, by transaction type, on website reporting capabilities. We can print or email a receipt to the patient. Patients have really liked an email receipt and we gather email addresses for other purposes as well. We are able to enter patient information, print a concise report and use this report to balance at the end of the day. Since going to Innovative's new system we have become more efficient, productive and have important checks and balances for all daily transactions processed.
Innovative also saves us time and money by sending our statements electronically. Now, 100% of our patients receive a statement and have the option to pay online. This give them access to our secure integrated online bill payment portal any time of day from anywhere in the world. This has become a great added method of accepting payments!
Innovative has helped us become a healthier practice. We have been exceptionally happy with the upgrade! Now I am confident all business functions are handled with more ease, accurately and securely in our busy office.”
Ways to Reduce Expenses
- Reduction of card fees
- Lower statement costs
- Faster collection of credit card payments
- Free recurring payment option
- Free patient online payment portal
- Immediately match patient card payments to their account